Unfortunately, I do not offer order pickups at this time. However, you can visit me at conventions!
Check out my calender or follow my updates to see which events I’ll be attending, and stop by to check out my products in person.

After completing your order, you’ll see a download button next to the downloadable item. Press the button and the item will be downloaded to your computer.

I work hard to keep popular items in stock. If something is unavailable, check for back-order options to secure it as soon as possible.

Usually, orders will be sent on the following days:
* Monday
* Wednesday
* Friday
Under certain circumstances, orders might be sent on different days, for example when there are conventions.

Yes, you can cancel your order as long as it hasn’t been processed or shipped. To request a cancellation, please contact us immediately via the [Contact form] with your order details. Once an order has been shipped, it cannot be canceled, but you may be eligible for a return or refund.

Yes, I accept returns for unused and unopened items within 14 days of purchase. To initiate a return, please fill in and send the [Return Form (Ninja)] with your order details.

Note that return shipping costs may apply, and refunds will be processed once we receive the item. For more details, see our full return policy.

I accept a variety of payment methods, including major credit/debit cards, PayPal, and other secure payment platforms.

Check the checkout page for all available options.

To update your billing details, log into your account and navigate to the billing section.

If you encounter any issues, please don’t hesitate to contact me for assistance.

I offer refunds for unused and unopened items within 14 days] of purchase.

Refunds will be processed to your original payment method once the returned item is received and inspected.

Please see our full refund policy for more details.

If you have further questions about payment or billing, don’t hesitate to reach out to me via the [Contact Form].

If you haven’t received an invoice, check your email’s spam or junk folder as it may have been filtered there.

If you still can’t find it, please contact me via the [Contact Form] with your order details, and I’ll promptly resend the invoice.

Usually, orders will be sent on the following days:
* Monday
* Wednesday
* Friday
Under certain circumstances, orders might be sent on different days, for example when there are conventions.

Orders are typically processed and shipped within 2-3 working days. Delivery times vary depending on your location and shipping method, but you’ll receive tracking information once your order is on its way.

I’m here to help!
First, check your tracking information for updates.
If your order appears delayed or missing, please contact me at tellme@telltaleadventures.com, and I’ll work to resolve the issue.

Shipping costs vary based on your location, order size, and chosen shipping method.

During checkout, the exact shipping cost will be calculated and displayed before you finalize your purchase.

Yes! I love meeting our community in person. Follow my updates to see which conventions I’ll be attending. Stop by and say hi—I’d love to chat!

You can check my calendar for upcoming convention dates! Stay updated on where I’ll be and when. Don’t miss the chance to meet me in person!